About the Position
Meridian University is looking for a caring and curious team member to conduct heartfelt discussions with prospective students at its Los Angeles Campus. In this role, you will build relationships with post-graduate students seeking a transformative education, in order to provide individualized guidance.
The Meridian University curriculum offers an innovative, experiential, and transformative education to master's and doctoral students engaged in fields such as coaching, psychotherapy, organizational development, social healing, social entrepreneurship, and transformative leadership. Admission to Meridian is not based on revenue goals, but rather the applicant's alignment with the curriculum and the expected impact Meridian's unique programs may have on the student. Thus, staff at Meridian are dedicated to supporting these professionals in achieving both their career development and personal development goals.
Classification: Full Time
Base Working Hours: Monday-Friday, 8:45am-5:15pm Pacific Time
Location: On site at Meridian University's Los Angeles Center in Santa Monica, CA
Benefits: Medical, Dental, Vision, Life, 401(k), PTO, Sick Time, Paid Holidays
Responsibilities
- Building rapport with prospective students, in person and globally
- Conducting live informational sessions
- Recruiting prospects
- Nurturing leads
- Maintaining a strong understanding of the University's offerings
- Supporting applicants with form submissions and document completion
- Maintaining team processes
- Providing cross-domain and facility support
Required Qualifications
- Bachelor's degree or higher
- A strong alignment with Meridian's curriculum and mission
- Experience providing not just customer service, but individualized guidance toward meaningful decisions
- Comfortable in intimate settings and with heartfelt conversation
- Excellent written and verbal communication skills
Preferred Qualifications
- A background in psychology, education, coaching, or recruitment
- Familiarity with Salesforce
- Familiarity with Microsoft 365 programs (Outlook, SharePoint, Teams, etc.)
Meridian’s Team Culture
The teamwork culture the University aspires to can be described as ‘no ego’ and ‘drama free.’ Successful Meridian team members are self-starters who manage their responsibilities well asynchronously and work within their teams with a focus on accountability. Team members at Meridian continually look to improve processes and are eager to jump in to performing the work required to reach or exceed goals.
About Meridian University
Founded more than 30 years ago, Meridian University enrolls students globally in its unique, hybrid and 100% online graduate degree, certificate, and public programs. The University offers master's and doctoral programs in Psychology, Education and Business with diverse concentrations available within each of these programs.
Meridian graduates engage in varied professional contexts that include coaching, psychotherapy, organizational development, facilitation, social healing, social entrepreneurship, and transformative leadership. The University’s integrated, innovative curriculum is designed to be experiential and transformative.
Meridian University’s facilities include the Los Angeles Campus, San Francisco Bay Area Center, and additional centers outside of California.
How to Apply
A cover letter and resume are required. In your cover letter, speak to your alignment with Meridian’s vision and mission as well as your skills and capacities relevant to the role description and qualifications.
Please do not call, email, or drop in regarding your application. We cannot respond to all applications due to the volume received.
Meridian is committed to diversity across all criteria-of-difference in its staff, faculty, and students through affirmative hiring policies and practices as well as global availability of positions and educational offerings.
Application and Onboarding Process
Phase 1: Interviews
- Select applicants are invited to a 15-minute, video-enabled, initial interview.
- Top candidates are invited to a 30-minute second interview either in person at one of our locations or by video conference depending upon the location and scope of the position.
- Final candidate(s) are invited to a stage of mutual diligence in which both the candidate and the University verify there is a mutual good fit. Candidates will have the opportunity to review various structure and culture materials to gain a sense of how Meridian operates, and this stage may also include assessments tailored to the job requirements.
Phase 2: Project-Based Contract
- After the mutual diligence stage, if there is a mutual interest, candidates are offered the opportunity to participate in a paid multi-week contract where they will contribute actual work.
- After a successful set of project deliverables, candidates are extended a written full-time onsite offer for their review.
Phase 3: Onboarding
- On their first day, full-time team members are assigned an onboarding manager and are given access to a role-specific checklist which acts a guide through Meridian’s four-week onboarding process.
- In their first week, team members onboard into technical and facilities systems and otherwise learn how to engage as a Meridian team member. They also begin ‘process management’ work and deliver real results.
- Over their second, third, and fourth weeks, team members complete the onboarding process.
Meridian University reserves the right to deviate from the process above in certain circumstances related to specific role recruitments or recruitment needs.